Privacy Policy

Please read these terms carefully.

By using this website, you acknowledge that you have read and understood these terms. If you do not agree to be bound by these Terms of Use, you may not use the website or purchase products through it.

Terms and conditions of use

Site of operation

Silverwax operates the site from its offices located in Canada. Silverwax makes no representation that materials on the site may be used in locations other than Canada, and access to the site from territories where the law prescribes that the content or use of the site is illegal is prohibited. Those who choose to use the site do so on their own initiative and are responsible for complying with all applicable local laws. Any claim relating to the site and the materials contained therein or arising from the use of the site is governed by the laws applicable in the province of Quebec.

Restrictions on use

Unless otherwise specified in any section of the site, no element of the site may be copied, reproduced, distributed, published, translated, downloaded, displayed or transmitted in any way whatsoever without the prior written permission of Silverwax. You may display or download elements of the site, but only for non-commercial purposes and provided that you do not modify these elements and that you retain all intellectual property notices they contain.

Trademarks

The trademarks and logos used or displayed on the site are trademarks, registered or not, of Silverwax or third parties. Nothing on the site may be interpreted as permitting, directly or indirectly, the use of a trademark reproduced on the site without the prior written permission of the trademark owner.

Limitation of Liability

Although Silverwax makes every effort to ensure the site is error-free, Silverwax disclaims all responsibility for any errors that may appear on the Site. Its affiliated companies, officers, employees, representatives, or agents shall in no event be held liable for any damage related directly or indirectly to the use of the site, including but not limited to loss of data or profits arising from the use of the site's content or the inability to use such content.

Security

Information Collected

When purchasing products, Silverwax requires you to provide your name, address, email address and, if you agree, certain other information. If possible, Silverwax will provide you with the means to verify that the confidential information you provide is accurate and up-to-date.

Use of collected information

The information collected by Silverwax allows us to create an account in your name, process your order, contact you should you win a prize in a contest, personalize our communications with you and, if you choose, send you personalized information about the website and its products.

Silverwax would like to specify that its advertisers and/or partners never have access to your confidential information. Silverwax does not sell or share its user lists.

You may at any time request that Silverwax stop sending you information about the website and its products by contacting us.

Cookies

A "cookie" is a small text file that is incorporated into your hard drive from certain web pages of the site. Cookies are harmless in the sense that extracting information from your hard drive, over which you have full control, is not possible. Silverwax uses cookies, among other things, to determine site traffic, transmit information that will be useful to our services, and personalize your future use of the site. This technology does not provide Silverwax with any personal information about you. You can opt out of cookies at any time by changing your computer's settings.

Transaction security and confidentiality

Your online purchases are secured by Bambora. Your personal information and credit card details are transmitted as an encrypted electronic message, ensuring the confidentiality of the information contained therein. Therefore, this message cannot be intercepted, altered, or decoded by an intermediary.

Bambora meets SSL secure transmission standards, which means your transaction will always be transmitted securely. Your payment is made directly to Bambora. The data retained is used only for transaction tracking. No data is used in other contexts or transmitted to third parties.

Reservations

Silverwax reserves the right to modify this policy at any time. Silverwax also reserves the right to disclose personal information concerning you to the extent required by law or in order to protect its rights, the property of the website, or the rights of its users, sponsors, advertisers, or suppliers.